@misc{Kulisha_Irena_Hospitality,
 author={Kulisha, Irena},
 howpublished={online},
 publisher={Pedagogical University of Kraków},
 language={eng},
 title={Hospitality managers' service competence},
 type={referat},
 type={artykuł z pracy zbiorowej},
 keywords={service competency structure, hospitality manager},
}